1. Introduction

Seerror ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cybersecurity audit platform.

By using Seerror's services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

Website Data: When you submit a website URL for security auditing, we collect:

• Website URLs and domain information
• Security scan results (vulnerabilities, SSL certificates, headers, etc.)
• Performance metrics (Core Web Vitals, load times, resource usage)
• Accessibility and UX analysis data
• CVE database matching results
• Attack surface mapping data

Account Information: When you create an account, we collect:

• Email address and password (encrypted)
• Name and contact information (for paid subscriptions)
• Billing information (processed securely through third-party payment processors)
• Subscription plan and usage history

Usage Data: We automatically collect:

• IP addresses and browser information
• Device information and operating system
• Usage patterns and feature interactions (anonymized)
• Error logs and diagnostic information
• API usage statistics

3. How We Use Your Information

We use the collected information to:

• Provide Services: Generate security audits, vulnerability reports, and performance analyses
• Improve AI Models: Train and enhance our AI algorithms using anonymized scan data
• Enhance Accuracy: Improve diagnostic accuracy and reduce false positives/negatives
• Develop Features: Create new security scanning capabilities and optimization tools
• Customer Support: Respond to inquiries and provide technical assistance
• Billing: Process payments and manage subscriptions
• Security: Detect and prevent fraud, abuse, and security threats
• Analytics: Generate aggregated statistics and industry benchmarks
• Communications: Send service updates, security alerts, and marketing communications (with opt-out)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Aggregated Data: Anonymized, aggregated statistics that cannot identify you

We require all third-party service providers to maintain appropriate security measures and use data only for specified purposes.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: 256-bit SSL/TLS encryption for data in transit and at rest
• Access Controls: Role-based access controls and authentication mechanisms
• Secure Infrastructure: Hosted on secure cloud infrastructure with regular security audits
• Data Minimization: We collect only the data necessary to provide our services
• Regular Updates: Security patches and updates applied promptly
• Incident Response: Procedures for detecting and responding to security incidents

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

Free Tier: Audit results are retained for 24 hours after scan completion.

Paid Subscriptions: Audit history is retained according to your plan:

• Professional: 1 year retention
• Business: Extended retention with historical tracking
• Enterprise: Custom retention periods

Account information is retained for as long as your account is active. You may request deletion of your account and associated data at any time.

We may retain certain anonymized data indefinitely for analytics and service improvement purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data and audit history
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Portability: Request export of your data in a machine-readable format
• Opt-Out: Opt-out of marketing communications and analytics tracking
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at seerrorworks@gmail.com or through our contact form.

8. Compliance Standards

Seerror is committed to compliance with international data protection regulations:

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our Service.

We use analytics services (such as Google Analytics) that may use cookies to track usage patterns. You can opt-out of analytics tracking.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses (SCCs) and other mechanisms approved by data protection authorities.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on our platform

The "Last Updated" date at the top indicates when this policy was last revised. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: seerrorworks@gmail.com
• Website: Contact Us
• Data Protection Officer: Available upon request for GDPR-related inquiries

We will respond to your inquiries within 30 days as required by applicable data protection laws.